Digital delivery & access.

1. Touchline Studio

After successful payment and account verification, browser access is activated digitally through the customer’s Touchline Studio account. Activation is normally immediate. Customers who cannot access a paid plan within 24 hours should contact support.

2. Touchline Studio+

Eligible subscribers receive the desktop installer or download instructions through their customer account or by email. Delivery is normally immediate and will occur within 24 hours of successful payment and account verification. Current desktop support is for Windows 10/11 and macOS (Apple silicon and Intel); supported versions and installation requirements are displayed before download.

3. Touchline Studio 360

Studio 360 includes online and desktop Studio access together with the Coding Platform, Studio 360 Inbox, animated player-linked telestration and complete Report Generator. Access begins after successful payment of R360 and renews monthly until cancelled.

4. Online courses

Course pages state the start date, access duration, learning format and any live-session schedule before enrolment. Access instructions are delivered digitally to the registered email address or customer account.

5. Analysis and profiling services

The agreed scope, required customer material and estimated delivery date are confirmed before payment. Delivery is normally by secure digital file, email or customer account.

6. Academy programmes

Academy pages or registration documents state the venue, programme dates, timetable, age group, fee and any weather or cancellation arrangements before registration.

7. Delivery problems

Customers who do not receive access within the timeframe above should email ysaid07@gmail.com with their transaction reference and account email, or call +27 72 524 6737.

Last updated: 17 August 2026.